Newsletter

31 Oct

Posted at 08:59h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] It seems that mobile banking applications today are a bit underestimated. Everybody wants to be on communication platforms and, understandably, banks do to. Smartbots are pretty awesome, but the essence is still in the mobile. So why...

10 Oct

Posted at 18:11h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Customer experience and customer journey are ever changing categories because they are in tight correlation with new technologies. Every new technology adopted by customers is surely going to cause new customer expectations and behaviors. Most noticeable are...

13 Jun

Posted at 12:28h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Again, the customer is in focus. No, let’s put it another way - the customer is always in focus. With new regulations now in effect, the battle for customer data will become even more enduring. So, only...

23 Mar

Posted at 15:24h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Like it or not, most financial institutions still practice the multi-channel approach, struggling with juggling a bunch of apps and even a bigger bunch of channels they opened to their customers, and now don’t know how to...

31 Jan

Posted at 10:49h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Today’s consumers are all about information, using various online apps and platforms to search, compare and decide on a product or service. But the old fashioned “Ask a friend” is still trending, taking a new shape -...

25 Dec

Posted at 17:44h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] New Year is near and with it come the New Year’s resolutions. You are undoubtedly thinking about product upgrades, acquisitions, campaigns and other ways to do even better next year. We have got a suggestion for your...

16 Nov

Posted at 18:24h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] New technologies mean new expectations. Customers are hardly visiting branches these days and are expecting faster and more personalized services. In search of such service, users are increasingly choosing intermediary solutions. Having this in mind, banks will...

03 Oct

Posted at 10:58h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] Banking has drastically changed in the past couple of years. Gone are the days of old  school brick-and-mortar branches.  Customers now expect more convenient ways of banking - whenever and wherever they need it - on a...

06 Sep

Posted at 10:28h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] In this fast moving, innovation-fueled industry it is challenging to stay fresh and attractive to your target customers. Sometimes these customers have different expectations, and you have only one mobile application. Of course, you can always request...

20 Aug

Posted at 12:07h in Newsletter by
0 Likes

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" padding_bottom="20"][vc_column][vc_column_text] This may be the first and the last time  that customer engages with your company brand, because first impressions count. So try to take it to your advantage and make it long lasting relationship. But let us...